Terms and Conditions

Website owner, the offering and binding of terms
This website is owned and operated by ChapterUp (Suburbya Pty Ltd, Incorporated in Australia ACN: 166 881 027). These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors services related to Group peer support, counseling and therapy as well as options for purchasing workshops. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying an item, you agree that: (i) you are responsible for reading the full item listing, before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that inadvertently may occur. Additional information about pricing and sales tax is available on the payments page.
The fee for the services and any other charges you may incur in connections with your use of the service, such as taxes and possible transaction fees, will be charged directly to your payment method.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any feature of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspect access to the services without notice and liability for any reason, or for no reason.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of ChapterUp (Suburbya Pty Ltd). Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.


You agree to indemnify and hold ChapterUp (Suburbya Pty Ltd) harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall ChapterUp (Suburbya Pty Ltd) be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, ChapterUp (Suburbya Pty Ltd) assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States, without respect to its conflict of laws principles. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Date effective: 13/12/2021

Terms Of Use – Australia
Your Responsibilities
You agree that all material you post becomes the property of ChapterUp (Suburbya Pty Ltd, Incorporated in Australia ACN: 166 881 027) has the right to remove, edit, move or close any posting at any time for any reason, at its discretion. You agree that you will NOT use the ChapterUp (Suburbya Pty Ltd, Incorporated in Australia ACN: 166 881 027)’s web site to post any advertisement, chain letter, solicitation or other commercial message. You agree that you will NOT post any knowingly false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, or threatening message. You agree you will NOT post material that is illegally invasive of another person’s privacy. You agree NOT to post any other person’s or firm’s copyrighted material.

Although the ChapterUp (Suburbya Pty Ltd, Incorporated in Australia ACN: 166 881 027) attempts to delete objectionable messages from its web site, it operates in real time and does not review material before posting. All messages express the views of the author, and ChapterUp (Suburbya Pty Ltd, Incorporated in Australia ACN: 166 881 027) will NOT be held responsible for any content, any posting or any message.

Links and Other Sites
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of these sites. When you leave our site, we encourage you to review the privacy statements of each website that you visit.

Additional Information
This site offers health, mental health and reference information. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Do not disregard, avoid or delay obtaining medical or health related advice from your health-care professional because of something you may have read on this site. Developments in medical research may impact on the information that appears here. No assurance can be given that the advice contained in this site will always include the most recent findings or developments with respect to the particular material

Third Parties Websites
This website may contain hyperlinks to external websites.
ChapterUp acts in an open, transparent, truthful way and expects the third parties it relies on to act in the same way; however, ChapterUp does not in any way, expressly or implicitly, endorse or approve any third parties’ website, contents, privacy practices, resources or services.
The access or use of any webpage linked to this website is not requested by ChapterUp, and if accessed or used, it is done at your own risk.

Warranty and Disclaimers
ChapterUp makes no warranty regarding the availability of this website and does not assure You that delays, inaccuracies, or omissions due to any reason will not occur. ChapterUp also makes no warranty that material contained in this website is free from any computer virus, defects or errors.

ChapterUp, therefore, will not be liable for any failure of this website, including failure in computer systems, equipment and software.

No claim or representation is made, or warranty given, express or implied, in relation to any of the material in this website. Your use of this website and any of the contents and services therein is entirely at your own risk.

ChapterUp offers assistance to people across Australia and opportunities for them to recover and maintain good mental health and wellbeing; however, the achievement of good mental health and wellbeing may vary from person to person and ChapterUp takes no responsibility neither liability for any difficulty or struggle a person may have in following ChapterUp’s programs and / or accomplishing any expected results.

Limitation of Liability
To the extent permitted applicable by law, in no event shall ChapterUp be liable to any user of this website or of any of its services for any loss, cost, expense or damage of any kind and shall be relieved of all liability caused by or in connection with the user’s use.